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No Heat Checklist

Wondering what to do if your home loses heat unexpectedly? Take a look at the questions below and follow the appropriate corresponding steps to determine if you are experiencing a heating system emergency. For emergency service within our Eastern CT or Southwestern RI service area, call us at (860) 536-7927 right away.

Know What to Do If Your Home Loses Heat

  • Is your emergency switch on?Densmore Oil, safe home heating in CT
  • Is there enough heating oil in your tank?
  • Is the thermostat set above current room temperature?
  • If your thermostat is electronic, are the batteries dead?
  • Press the RELAY RESET button on the relay box located on your heating system. PRESS ONCE ONLY.
  • Check the fuse boxes for blown fuses or circuit panel for tripped circuits.
  • Check burner switches. Be sure they are in the “on” position. There is one near the burner and usually one at the top of the basement stairs.
  • If you still do not have heat, give us a call at (860) 536-7927. We are available 24 hours a day, seven days a week.


If your heating system is experiencing routine breakdowns, it may be nearing the end of its lifespan. Ask us about the high-efficiency, long-lasting boilers and furnaces we supply and install!